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Shortell and Kaluzny's health care management : organization, design, and behavior / [edited by] Lawton Robert Burns, Elizabeth Howe Bradley, Bryan Jeffrey Weiner.

Contributor(s): Material type: TextTextPublication details: Australia: CENGAGE, c2020Edition: Seventh editionDescription: xii, 452 pages : illustrations ; 25 cmISBN:
  • 9781305951174
Other title:
  • Health care management
Subject(s): DDC classification:
  • 362.1068 23
LOC classification:
  • RA393.S56 2020
Contents:
Part I: INTRODUCTION. 1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives. 2. Leadership and Management: A Framework for Action. Part II: MICRO PERSPECTIVES. 3. Organization Design and Coordination. 4. Motivating People. 5. Teams and Team Effectiveness in Health Services Organizations. 6. Communication. 7. Power, Politics and Conflict Management. 8. Complexity, Learning and Innovation. 9. Improving Quality in Health Care Organizations. Part III: MACRO PERSPECTIVES. 10. Strategic Thinking and Achieving Competitive Advantage. 11. Managing Strategic Alliances. 12. Health Policy and Regulation. 13. Health Information Systems and Strategy. 14. Consumerism and Ethics. 15. Globalization and Health: The World is Flattening.
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books KMTC:NAIROBI CAMPUS General Stacks RA393.S56 2020 (Browse shelf(Opens below)) Available 30738

Includes bibliographical references and indexes.

Part I: INTRODUCTION.
1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
Part II: MICRO PERSPECTIVES.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics and Conflict Management.
8. Complexity, Learning and Innovation.
9. Improving Quality in Health Care Organizations.
Part III: MACRO PERSPECTIVES.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.

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