TY - BOOK AU - Hart,Valerie TI - Patient-provider communications: caring to listen SN - 9780763761691 (alk. paper) AV - RT86.3 .H37 2010 U1 - 610.7306/9 22 PY - 2010/// CY - Sudbury, Mass. PB - Jones and Bartlett KW - Nurse and patient KW - Communication in medicine KW - Nurse-Patient Relations KW - Communication N1 - Includes bibliographical references and index; Ch. 1; Communication and Nursing: Historical Roots and Related Theories; Valerie A. Hart --; Ch. 2; The Healthcare Climate and Communication; Elcha Shain Buckman --; Ch. 3; Personal and Professional Relationships and Communication; Valerie A. Hart --; Ch. 4; The Art of Listening; Valerie A. Hart --; Ch. 5; Communication Across the Life Span; Valerie A. Hart and L. Susan Yetter --; Ch. 6; Difficult Conversations; Valerie A. Hart --; Ch. 7; Communications and Cultural Issues; Valerie A. Hart --; Ch. 8; Interdisciplinary and Peer Communication; Ann M. McPhee --; Ch. 9; Specific Issues Related to Advanced Practice Roles; Elcha Shain Buckman --; Ch. 10; Communication and Peer Group Supervision; Valerie A. Hart ER -