TY  - BOOK
TI  -  Introduction to health services administration
SN  - 9780323462235
AV  - RA399.A1.I67 2018 
PY  - 2018///
CY  -  St. Louis, Missouri
PB  - Elsevier, 
KW  -  Health Services Administration
KW  -  Healthcare Financing
KW  - Patient Care Management
KW  - Patient Care Management methods
KW  - Personnel Management
N1  - Includes bibliographical references and Index; CONTENTS
UNIT I.Introduction to health services administration--
1.The health services administrator--
2.Health care professionals and settings--
3.Health care delivery--
4.Health care processes and workflow--
5.Documentation--
6.Technology--
7.Managing supplies and inventory--
8.Basic finance and health care accounting--
9.The revenue cycle--
10.Quality, performance improvement, and risk management--
UNIT III.Ethical and legal concerns--
11.Legal issues and fraud in health care--
12.Health Insurance Portability and Accountability Act (HIPAA)--
13.Compliance--
UNIT IV.Communication--
14.Business communication and professionalism--
15.Marketing--
UNIT V.People and organizational management--
16.Hiring, training, and evaluating employees--
17.Leadership, motivation and conflict management--
18.Project management

ER  -