TY  - BOOK
AU  - Walshe,Kieran
AU  - Smith,Judith
TI  -  Healthcare management
SN  - 9780335221196
AV  - RA971 .W35 2006
PY  - 2006///
CY  - Maidenhead
PB  - Open University Press
KW  - Health Facility Administration
KW  - Health Service Administation
KW  - Personnel Management
N1  - Includes Bibliographical reference and Indexes; 
List of figures		xi	
List of tables		xiii	
List of boxes		xv	
List of contributors		xvii	
Preface		xxiii	
1 Introduction: the current and future challenges of healthcare management
1	(10)
Kieran Walshe and Judith Smith
Part I Setting the context		11	(104)
2 The politics of healthcare and the health policy process: implications for healthcare management
13	(19)
Jennifer Dixon
3 Financing healthcare: funding systems and healthcare costs
32	(21)
Suzanne Robinson
4 Healthcare systems: an overview of health service provision and service delivery
53	(20)
Lawrence Benson
5 Managing healthcare technologies and innovation
73	(17)
Ruth McDonald and Tom Walley
6 Health and well-being: the wider context for healthcare management
90	(27)
Ann Mahon
Part II Managing healthcare organisations		115	(206)
7 Managing in primary care
117	(17)
Judith Smith
8 Managing in acute care
134	(17)
Dave Evans
9 Managing in mental health
151	(15)
Steve Onyett and Helen Lester
10 Service and capital development
166	(17)
Andrew Hine
11 Healthcare system strategy and planning
183	(18)
Neil Goodwin
12 Healthcare commissioning and contracting
201	(23)
Juliet Woodin
13 Information technology and information systems: so beguiling, so difficult
224	(13)
Justin Keen
14 Human resource management in healthcare
237	(16)
Anne McBride and Paula Hyde
15 Working with healthcare professionals
253	(16)
Carol Brooks
16 Governance and the work of health service boards
269	(17)
Naomi Chambers
17 Managing in partnership with other agencies
286	(14)
Jon Glasby
18 Performance measurement and improvement
300	(23)
Tim Freeman
Part III Management theories, models and techniques		321	(186)
19 Leadership and its development in healthcare
323	(19)
Edward Peck
20 Organisational development and organisational design
342	(22)
Deborah Davidson and Edward Peck
21 Personal effectiveness
364	(17)
Kim Jelphs
22 Appreciating the challenge of change
381	(18)
Ann Shacklady-Smith
23 Managing resources
399	(19)
Anne Tofts
24 Managing people: the dynamics of teamwork
418	(17)
Helen Parker
25 User perspectives and user involvement
435	(19)
Shirley McIver
26 Quality improvement in healthcare
454	(25)
Ruth Boaden
27 Research, evaluation and evidence-based management
479	(18)
Kieran Walshe
28 Conclusions: complexity, change and creativity in healthcare management
497	(10)
Judith Smith and Kieran Walshe
Index		507	

N2  - This book draws together key themes and offers a view about future development and trends in healthcare management. It examines: health policy and practice context for healthcare management; specific challenges of managing healthcare organizations; and, more
ER  -