Basic business communication / Namita Gopal

About the Book: Communication skills have emerged as a major required skill-set for young graduates and citizens in India today. This book on Business Communication is geared to give the reader a comprehensive view about all aspects of communication-oral, written, body language, and technology-based. Business Communication forms a part of the syllabus of not only business related courses, but also of other degrees and postgraduate programmes. This book offers an in-depth study and practice exercises that will help all to improve their communication skills to a great extent. It is appropriately partitioned into various sections, each of which is independent of each other. The highlight of this textbook is that it also contains a section on communication equipment, i.e. fax, telephones, video conferencing, franking machines, etc. The section on grammar is interestingly divided into exclusive chapters on essential parts of good English knowledge. The part on Internet technology and basic knowledge on Microsoft office is rarely found in other texts of business communication. In all, this book will be a valuable aid for students interested in academic pursuits as well as anyone else who wants to upgrade his/her knowledge. Contents: Part 1-Concepts of Communication Part 2-Business Communication Technology Part 3-Oral Communication Part 4-Written Communication Part 5-Using Software Applications & the