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	1.	Why didn't you say that in the first place? : how to be understood at work / Richard Heyman. by Heyman, Richard, 1939- Series: The Jossey-Bass management series Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass Publishers, c1994 Online resources: Contributor biographical information Publisher description Table of Contents Availability: Items available for reference: KMTC:NAIROBI CAMPUS: Not For Loan (1)Call number: HD30.3.H49 1994. Add to cart (remove)
	2.	Understanding employee relations : a behavioural approach / Derek Rollinson. by Rollinson, Derek Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wokingham, England ; Reading, Mass.: Addison-Wesley, c1993 Availability: Items available for loan: KMTC:SIAYA CAMPUS (1)Call number: HF5549.5.C6 R64 1993. Place hold Add to cart (remove)

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