TY - BOOK ED - Institute of Medicine (U.S.). TI - Crossing the quality chasm: a new health system for the 21st century SN - 0309072808 AV - RA395.A3 I5557 2001 U1 - 362.1/0973 21 PY - 2001/// CY - Washington, D.C. PB - National Academy Press KW - Medical care KW - United States KW - Health care reform KW - Quality control KW - Health Care Reform KW - methods KW - Quality of Health Care N1 - Includes bibliographical references and index ER -