TY - BOOK AU - Williams,Diana TI - Communication skills in practice: a practical guide for health professionals SN - 1853022322 (PB) AV - R118 .W54 1997 U1 - 610.69/6 20 PY - 1997/// CY - London, Bristol, Pa. PB - J. Kingsley Publishers KW - Communication in medicine KW - Interpersonal communication KW - Communication KW - Interpersonal Relations N1 - Includes bibliographical references (p. 368-374) and indexes ER -