TY - BOOK AU - Potter,Brenda A. TI - Medical office administration: a worktext SN - 9781416052999 AV - R728.8 .P665 2010 U1 - 610.68 22 PY - 2010/// CY - St. Louis, Mo. PB - Saunders/Elsevier KW - Medical offices KW - Management KW - Medical assistants KW - Medical secretaries KW - Office Management KW - Problems and Exercises KW - Medical Receptionists KW - Medical Record Administrators KW - Medical Records N1 - Includes bibliographical references and index; The career of a medical administrative assistant -- The health care team -- Medical law -- Medical ethics -- The diverse community of patients -- Interpersonal communications -- Appointment scheduling -- Patient reception and registration -- Health information management -- Medical billing -- Health insurance & health benefits programs -- Business operations of the medical office -- Financial management -- Human resource management -- Job search essentials ER -