02859cam a2200325 i 4500 19090716 KENaKMTC 20251202091915.0 160511s2018 nyua b 001 0 eng 2016021687 0131287362 0131287362 DLC eng DLC rda DLC pcc RT89.S85 2018 362.17/3068 23 Sullivan, Eleanor J., 1938- author. Effective leadership and management in nursing / Eleanor J. Sullivan, PhD, RN, FAAN. 9th edition. New York : Pearson Education, c2018. xviii, 412 pages : color illustrations ; 26 cm Includes bibliographical references and index. CONTENTS Part 1 : Understanding nursing management and organizations. 1. Introducing nursing management -- 2. Designing organizations -- 3. Delivering nursing care -- 4. Leading, managing, following -- 5. Initiating and managing change -- 6. Managing and improving quality -- 7. Understanding legal and ethical issues -- 8. Understanding power and politics -- Part 2 : Learning key skills in nursing management. 9. Thinking critically, making decisions, solving problems -- 10. Communicating effectively -- 11. Delegating successfully -- 12. Building and managing teams -- 13. Handling conflict -- 14. Managing time -- Part 3 : Managing resources. 15. Budgeting and managing fiscal resources -- 16. Recruiting and selecting staff -- 17. Staffing and scheduling -- 18. Motivating and developing staff -- 19. Evaluating staff performance -- 20. Feedback and coaching, disciplining, and terminating staff -- 21. Managing absenteeism, reducing turnover, retaining staff -- 22. Dealing with disruptive staff problems -- 23. Preparing for emergencies -- 24. Preventing workplace violence -- 25. Handling collective bargaining issues -- Part 4 : Taking care of yourself. 26. Managing stress -- 27. Advancing your career -- Part 5 : Looking to the future. 28. Imagining the future. "Features of the ninth edition include the following : implementation of the Affordable Care Act; evolving models of healthcare organizational structures and relationships; expanded content on cultural and gender diversity; emphasis on quality management; addition of emotional leadership concepts; use of social media in management; harassing, bullying, and lack of civility in healthcare; emergency preparedness for terrorism, disasters, and mass shootings; prevention of workplace violence."--Préface. Nursing services Administration. Leadership. 7 cbc orignew 1 ecip 20 y-gencatlg lcc BK dkk 0 0 lcc 0 0 084 084 GEN 2025-07-15 PURCHASE 0 RT89.S85 2018 KIN/0273 2025-07-18 00:00:00 2025-07-18 BK 0 0 lcc 0 0 084 084 GEN 2025-07-15 PURCHASE 0 RT89.S85 2018 KIN/0274 2025-07-18 00:00:00 2025-07-18 BK 46277 46277