Ober Scot creator Author Newman Amy Author text Mason, Ohio South-Western/Cengage Learning c2013 8th.edition monographic eng

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xxxvi, 555 pages : illustrations ; 28 cm CO Part 1: COMMUNICATING IN BUSINESS: THE FOUNDATIONS.1. Foundations of Business Communication.--2. Intercultural and Team Communication--.3. Interpersonal Communication--.Part II: DEVELOPING YOUR BUSINESS WRITING SKILLS--.4. The Process of Writing--.5. The Process of Revision--.Part III: WRITTEN COMMUNICATION--.6. Writing Positive and Neutral Messages--.7. Writing Persuasive Messages--.8. Writing Bad-New Messages--.Part IV: WRITING REPORTS.--9. Planning the Report--.10. Report Writing.Part V: ORAL AND EMPLOYMENT COMMUNICATION--.11. Oral Presentations--.12. Employment Communication.NTENTS. Scot Ober, Amy Newman Includes Bibliographical references and Index Business communication HF5718.O24 2013 9781111971762 1111971765 260331 20260331082333.0