TY  - BOOK
AU  - Ober Scot 
AU  -  Newman Amy
TI  - Communication in business
SN  -  9781111971762
AV  - HF5718.O24 2013 
PY  - 2013///
CY  - Mason, Ohio
PB  -  South-Western/Cengage Learning, 
KW  - Business communication
N1  - Includes Bibliographical references and Index; CO
Part 1: COMMUNICATING IN BUSINESS: THE FOUNDATIONS.1. Foundations of Business Communication.--2. Intercultural and Team Communication--.3. Interpersonal Communication--.Part II: DEVELOPING YOUR BUSINESS WRITING SKILLS--.4. The Process of Writing--.5. The Process of Revision--.Part III: WRITTEN COMMUNICATION--.6. Writing Positive and Neutral Messages--.7. Writing Persuasive Messages--.8. Writing Bad-New Messages--.Part IV: WRITING REPORTS.--9. Planning the Report--.10. Report Writing.Part V: ORAL AND EMPLOYMENT COMMUNICATION--.11. Oral Presentations--.12. Employment Communication.NTENTS

ER  -