TY - BOOK AU - Sillars, Stuart TI - Success in Communication SN - 9780719545238 AV - HF5718 .S54 1988 PY - 1988/// CY - London PB - John Murray Publishers KW - Communication KW - Business practices communication KW - Communication in management N1 - Includes Index; Contents 1. the nature of communication 2. kinds of communication 3. principles and practice of communication 4. language 5.spelling and punctuation 6. oral communication 7. using the telephone 8. reading and understanding 9. notes and abstracts 10. writing for colleagues and the public 11. business letters: contents and layout 12. business letters : some applications 13. forms and questionnaires 14. graphic communication 15. reports 16. committees and meetings 17. information technology and communication 18. business reference sources index ER -