00558nam a22001937a 4500 KENaKMTC 20260401111659.0 240814b ||||| |||| 00| 0 eng d 9780631207887 dlc HD62.15 .D348 1998 DALE, BARRIE MANAGING BUSINESS IMPROVEMENT & QUALITY: IMPLEMENTING KEY TOOLS & TECHNIQUES. 1st edition Oxford Blackwell Publishers c1998 xii,193 pages col; ill 23 cm includes index lcc BK zmuna 0 0 lcc 0 0 020 020 GEN 2024-03-28 DONATION 0 HD62.15 .D348 1998 HB/5183 2024-08-14 00:00:00 2024-08-14 BK 56862 56862