TY  - BOOK
AU  - DALE, BARRIE
TI  - MANAGING BUSINESS IMPROVEMENT & QUALITY: IMPLEMENTING KEY TOOLS & TECHNIQUES
SN  - 9780631207887
AV  - HD62.15 .D348 1998
PY  - 1998///
CY  - Oxford
PB  - Blackwell Publishers
N1  - includes index
ER  -