02628nam a22003375i 4500 21195615 KENaKMTC 20260422174330.0 190906s2020 cau 000 0 eng 2019949836 9781526490155 (hardback) 9781526490148 (paperback) DLC eng rda DLC pcc HV29.7 .M67 2020 VIRENDRA SEHGAL 1948- author. DIAGNOSIS AND TREATMENT OF COMMON DIASES 5th Edition Los Angeles SAGE Publications Ltd c2020 2005 xvii,289p.: ill.; 24cm. Includes Bibliographical references and Index Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assertiveness Assessment Barriers to Good Communication Breaking Bad News Chairing Meetings Challenging Complaints Confidentiality Conflict Management Counselling Court Room Skills Documentation, Recording and Form Filling Ecomaps Emotional Intelligence (EI) Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback: Giving and Receiving Genograms Getting Unstuck Group Work Information and Communication Technology (ICT) and Health Informatics Interpreters Interprofessional Collaboration Interviewing Children Labyrinths Learning Difficulties Loss Mediation Skills Mindfulness Motivational Interviewing Non-verbal Communication Overcoming Fears and Anxieties Professional Capabilities Framework (PCF) Reflective Practice Religion Simulation Social Media Spirituality Suicide Supervision Talks and Presentations Telephone, Skyping and Video Conferencing Skills Time Management Tricky Topics: Sexuality and Death Whistleblowing Wrong Messages "Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in all health and social care settings. Presented in a unique and easy-to-use dictionary format, this practical guide helps students and practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, it ensures they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and with a range of service user groups"-- Communication Communication in medicine Social Work 0 ibc orignew 2 epcn 20 y-gencatlg lcc BK LL 59334 59334