Operations and Quality Management
Material type:
TextPublication details: London International Thomson Business Press c1999Description: xv, 323p.: ill.; 24cmISBN: - 186152398X
- HD62.15 .H60 1999
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KMTC:KISUMU CAMPUS General Stacks | HD62.15 .H60 1999 (Browse shelf(Opens below)) | Available | KSM/7288 |
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| HD62.S74 2015 The medical entrepreneur Pearls, pitfalls & practical business advice for doctors | HD62.S74 2015 The medical entrepreneur Pearls, pitfalls & practical business advice for doctors | HD62.S74 2015 The medical entrepreneur Pearls, pitfalls & practical business advice for doctors | HD62.15 .H60 1999 Operations and Quality Management | HD62.15.K56 1992 Continuous Improvement and Measurement for Total Quality: A Team-Based Approach | HD 62.15.O35 1993 Total Quality Management / | HD62.15 .T68 2009 Total Quality Management: Theory, Concept and Practice |
Includes Bibliographical references and Index
1. Introduction to Operations Management.2. Introduction to TQM.3. The TQM Gurus Ideas.4. The TQMEX Model.5. Japanese 5-S Practice.6. Business Process Re-engineering.7. Quality Control Circles and Problem Solving.8. ISO 9000 and Quality Audit.9. Total Productive Maintenance.10. TQM/BE Awards.11. TQMEX in the Real World.References.Suggested Answers.Sources of Information and Advice.Index.
Provides a proven way of acquiring business excellence through sound and practical operations and total quality management implementation. Based on TQM models, this book covers important contemporary topics including Japanese 5-S and business process engineering. It is illustrated with diagrams, practical examples, and over 40 cases.
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