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Total quality management theory ,concepts and practice

Ngumo Mwangi July 2009

Total quality management theory ,concepts and practice by Ngumo Mwangi - Nairobi , Kenya Kenya Institute of Management (KIM) - viii, 284p. ill, biblio, case study 25cm

include tables and graphs

ISBN: 9789966343444

LC Class. No.: HF507 / .N89 2009

Dewey Class. No.: HF 507 / .N89 2009

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Total quality management theory ,concepts and practice