MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01974nam a22002897a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KENaKMTC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220606084706.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110815t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0750658754 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780750658751 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
DLC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5718.D66 2003 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Making Commnication Work/ |
| Remainder of title |
Clare Donnelly, Editor |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Oxford: |
| Name of publisher, distributor, etc |
Pergamon flexible learning, |
| Date of publication, distribution, etc |
c2003 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 95 pages: |
| Dimensions |
28cm. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Number of part/section of a work |
Superseries (Institute of Leadership & Management (Great Britain)) |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
CONTENT<br/>Workbook introduction-ILM Super Series study links; Links to ILM qualifications;Links to S/NVQs in Management;Workbook objectives;Activity planner;Session A: The communication process -Introduction;The importance of communicating effectively at work;The communication cycle;Recognizing and overcoming barriers to communication;Ensuring effective communication in the workplace;Summary;Session B:Communication media-Introduction;Choosing the right method of communication;Face-to-face communication;Gathering and using feedback;Non-verbal communication;Summary; Session C:Non-verbal communication-Introduction; Understanding different types of body language; Sending, receiving and interpreting unspoken messages;Attitude, perceptions and cultures;Summary;Performance Checks;Reflect and review; |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
Intended for those studying for an ILM qualification or those looking to enhance the skills of your employees, this work provides solutions, frameworks and techniques to support management and leadership development. It is developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Communication in management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Communication. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Personnel management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Body language. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Donnelly, Clare |
| Relator term |
Editor |
| 710 ## - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Institute of Leadership & Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
| Intials |
M.O |
