Effective leadership and management in nursing / Eleanor J. Sullivan, PhD, RN, FAAN.

Includes bibliographical references and index.

CONTENTS
Part 1 : Understanding nursing management and organizations.
1. Introducing nursing management --
2. Designing organizations --
3. Delivering nursing care --
4. Leading, managing, following --
5. Initiating and managing change --
6. Managing and improving quality --
7. Understanding legal and ethical issues --
8. Understanding power and politics --
Part 2 : Learning key skills in nursing management.
9. Thinking critically, making decisions, solving problems --
10. Communicating effectively --
11. Delegating successfully --
12. Building and managing teams --
13. Handling conflict --
14. Managing time --
Part 3 : Managing resources.
15. Budgeting and managing fiscal resources --
16. Recruiting and selecting staff --
17. Staffing and scheduling --
18. Motivating and developing staff --
19. Evaluating staff performance --
20. Feedback and coaching, disciplining, and terminating staff --
21. Managing absenteeism, reducing turnover, retaining staff --
22. Dealing with disruptive staff problems --
23. Preparing for emergencies --
24. Preventing workplace violence --
25. Handling collective bargaining issues --
Part 4 : Taking care of yourself.
26. Managing stress --
27. Advancing your career --
Part 5 : Looking to the future.
28. Imagining the future.

"Features of the ninth edition include the following : implementation of the Affordable Care Act; evolving models of healthcare organizational structures and relationships; expanded content on cultural and gender diversity; emphasis on quality management; addition of emotional leadership concepts; use of social media in management; harassing, bullying, and lack of civility in healthcare; emergency preparedness for terrorism, disasters, and mass shootings; prevention of workplace violence."--Préface.