Counselling skills and studies / Fiona Ballantine Dykes, Barry Kopp, Traci Postings ; with introduction by Anthony Crouch.

Includes bibliographical references (pages 278-279) and index.

Using counselling skills ethically and safely -- Establishing a helping relationship -- Working empathically as a helper -- Focusing on the helpee's needs and concerns -- Using self-awareness in helping work -- Using counselling skills -- Using reflection and feedback to enhance counselling skills -- Preparing to work within an ethical and legal framework as a counsellor -- Understanding the counselling relationship -- Understanding difference and diversity to develop empathic understanding -- Working within a user-centred approach to counselling -- Using theory to increase self-awareness -- Understanding theories of counselling in practice -- Using supervision to support counselling -- Motivation and blocks to learning -- Journal writing skills -- Essay writing skills -- Experiential learning -- Critical thinking -- Research in counselling and helping work.