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Arnold and Boggs's interpersonal relationships: professional communication skills for Canadian nurses/ by Claire Mallette, Olive Yonge, and edited by Elizabeth Arnold, Kathleen Underman Boggs

By: Contributor(s): Material type: TextTextPublication details: Toronto: Elsevier, c2022Description: xvii, 568 pages: illustrations, 24 cmISBN:
  • 9780323763660
  • 0323763669
Subject(s): LOC classification:
  • RT86.3.M35 2022
Contents:
CONTENTS Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centred Relationships and Communication: 1. Historical Perspectives and Contemporary Dynamics-- 2. Clarity and Safety in Communication-- 3. Professional Guides for Nursing Communication-- 4. Critical Judgement: Critical Thinking and Ethical Decision Making-- Part II: Essential Communication Competencies-- 5. Developing Patient Centred Communication Skills-- 6. Variation in Communication Styles-- 7. Intercultural Communication-- 8. Communicating in Groups-- Part III: Relationship Skills in Health Communication-- 9. Self-Concept in Professional Interpersonal Relationships-- 10. Developing Patient Centred Therapeutic Relationships-- 11. Bridges and Barriers in Therapeutic Relationships-- 12. Communicating with Families--- Part IV: Communication for Health Promotion and Disease Prevention-- 13. Resolving Conflicts Between Nurse and Patient-- 14. Communication Strategies for Health Promotion and Disease Prevention-- 15. Communication in Health Teaching and Coaching-- 16. Communication in Stressful Situations-- Part V: Accommodating Patients with Special Communication Needs-- 17. Communicating with Patients Experiencing Communication Deficits-- 18. Communicating with Children-- 19. Communicating with Older Adults-- 20. Communicating with Patients in Crisis-- 21. Communication in Palliative Care-- Part VI: Collaborative Professional Communication: 22. Role Relationship Communication within Nursing-- 23. Interprofessional Communication-- 24. Communicating for Continuity of Care-- 25. Documentation in Health Information Technology Systems-- 26. Health and Communication Technology-- 27. NEW chapter on professional communication skills vis-à-vis Indigenous community. Chapter title and placement TI.
Summary: This volume serves as a major communication and interprofessional resource for Canadian nurses to address the needs of the person, family, community, and health system in a time of significant changes locally, provincially and territorially, federally, and globally. The text presents a synthesis of relationships in nursing and team-based health communication, with an integrated collaborative approach to person- and family- centred therapeutic interpersonal relationships
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Includes Bibliographical references and Index

CONTENTS
Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centred Relationships and Communication:
1. Historical Perspectives and Contemporary Dynamics--
2. Clarity and Safety in Communication--
3. Professional Guides for Nursing Communication--
4. Critical Judgement: Critical Thinking and Ethical Decision Making--
Part II: Essential Communication Competencies--
5. Developing Patient Centred Communication Skills--
6. Variation in Communication Styles--
7. Intercultural Communication--
8. Communicating in Groups--
Part III: Relationship Skills in Health Communication--
9. Self-Concept in Professional Interpersonal Relationships--
10. Developing Patient Centred Therapeutic Relationships--
11. Bridges and Barriers in Therapeutic Relationships--
12. Communicating with Families---
Part IV: Communication for Health Promotion and Disease Prevention--
13. Resolving Conflicts Between Nurse and Patient--
14. Communication Strategies for Health Promotion and Disease Prevention--
15. Communication in Health Teaching and Coaching--
16. Communication in Stressful Situations--
Part V: Accommodating Patients with Special Communication Needs--
17. Communicating with Patients Experiencing Communication Deficits--
18. Communicating with Children--
19. Communicating with Older Adults--
20. Communicating with Patients in Crisis--
21. Communication in Palliative Care--
Part VI: Collaborative Professional Communication:
22. Role Relationship Communication within Nursing--
23. Interprofessional Communication--
24. Communicating for Continuity of Care--
25. Documentation in Health Information Technology Systems--
26. Health and Communication Technology--
27. NEW chapter on professional communication skills vis-à-vis Indigenous community. Chapter title and placement TI.

This volume serves as a major communication and interprofessional resource for Canadian nurses to address the needs of the person, family, community, and health system in a time of significant changes locally, provincially and territorially, federally, and globally. The text presents a synthesis of relationships in nursing and team-based health communication, with an integrated collaborative approach to person- and family- centred therapeutic interpersonal relationships

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