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	1.	Customer service intelligence : perspectives for human resources and training / Lynn Van Der Wagen. by Van der Wagen, Lynn Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2008 Online resources: Table of contents only Availability: Items available for loan: KMTC:KISII CAMPUS (1)Call number: HA31.W34 2008. Place hold Add to cart (remove)
	2.	Leading the customer service eperience: Sarah Cook. expeirational service leadership/ by Cook,Sarah Material type: Text; Format: print ; Literary form: Not fiction Publication details: England: Gower, 2015 Availability: Items available for loan: KMTC:MBOONI CAMPUS (3)Call number: HF541.5.C66355 2015, ... Place hold Add to cart (remove)
	3.	Leading the customer experience : inspirational service leadership / Sarah Cook. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: KMTC:TAVETA CAMPUS (3)Call number: HF5415.5 .C66355 2015, ... Place hold Add to cart (remove)
	4.	Effective client management in professional services : how to build successful client relationships / Jack Berkovi. by Berkovi, Jack Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: KMTC:MAKUENI CAMPUS (1)Call number: HF5415.5 .B465 2014. Place hold Add to cart (remove)
	5.	Effective client management in professional services: How to build successful client relationships Jack Berkovi by Jack Berkovi Material type: Text; Format: print ; Literary form: Not fiction Publication details: England Gower Publishing ltd. 2014 Availability: Items available for loan: KMTC:MAKINDU CAMPUS (3)Call number: HF5415.5.B4 2014, ... Place hold Add to cart (remove)
	6.	Leading the customer experience : inspirational service leadership / Sarah Cook. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: KMTC:MAKUENI CAMPUS (1)Call number: HF5415.5 .C66355 2015. KMTC:MAKUENI MBUVO ANNEX (1)Call number: HF5415.5 .C66355 2015. Place hold Add to cart (remove)
	7.	Leading the customer experience : inspirational service leadership / Sarah Cook. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Availability: No items available. Add to cart (remove)

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