Leading and managing in nursing

PART 1: CORE CONCEPTS Overview 1. Leading, Managing, and Following 2. Patient Safety 3. Developing the Role of Leader 4. Developing the Role of Manager Context 5. Legal and Ethical Issues 6. Making Decisions and Solving Problems 7. Healthcare Organizations 8. Understanding and Designing Organizational Structures 9. Cultural Diversity in Health Care 10. Power, Politics, and Influence PART 2: MANAGING RESOURCES 11. Caring, Communicating, and Managing with Technology 12. Managing Costs and Budgets 13. Care Delivery Strategies 14. Staffing and Scheduling 15. Selecting, Developing, and Evaluating Staff PART 3: CHANGING THE STATUS QUO 16. Strategic Planning, Goal-Setting, and Marketing 17. Leading Change 18. Building Teams Through Communication and Partnerships 19. Collective Action 20. Managing Quality and Risk 21. Translating Research into Practice PART 4: INTERPERSONAL AND PERSONAL SKILLS Interpersonal 22. Consumer Relationships 23. Conflict: The Cutting Edge of Change 24. Managing Personal/Personnel Problems 25. Workplace Violence and Incivility 26. Delegation: An Art of Professional Practice Personal 27. Role Transition 28. Self-Management: Stress and Time 29. Managing Your Career Future 30. Thriving for the Future Glossary Index

This text successfully blends evidence-based guidelines with practical application. The new edition is designed to prepare you for the nursing leadership issues of today and tomorrow, providing just the right amount of information to equip you with the tools you need to succeed on the NCLEX and in practice. This thoroughly updated edition is organized around the issues that are central to the success of professional nurses in today's constantly changing healthcare environment, including patient safety, workplace violence, consumer relationships, cultural diversity, resource management, and many more